• The quickest and easiest way to book your stay with us is by booking direct online via email or phone. You will get instant confirmation and best available rates.
• Payment can be made with credit card. You can also choose to pay via EFT (Bank Transfer).
• Alternatively you can make a booking over the phone by calling 0438 676 245.
• A 50% deposit is required to confirm your booking. Final balance payment is then due 30 days prior to arrival date; failure to arrange payment will result in the cancellation of your booking.
• For bookings made within 30 days of arrival full payment is required at the time of booking.

Cancellations

• Cancellations notified more than 30 days prior to arrival date will be entitled to a refund of money paid less a $50 cancellation fee.
• Cancellations notified less than 30 days prior to arrival date will not be entitled to a refund, however the amount paid will be held in credit on your client account to be used towards a future booking within 12 months. Any difference incurred due to change in rate or room type will be payable to confirm new booking.
• Cancellations notified less than 14 days days prior to arrival forfeit the value of all nights booked and paid.
• “No shows” – if you do not arrive and/or stay for the entire number of nights that have been booked no refund will be given.